What Does System Integration Mean
Integration Capabilities: Communicating Eligibility, Election Information and Other Benefits Information

We think the author of this post is spot on. Carriers may be able to process large amounts of data through EDI, but we have never seen one that is capable of passing benefits information through an API.

Chris Ballard, COO of iTEDIUM, comments on this, “The best we have seen is a PCP lookup API and several carriers have that. At iTEDIUM, we are leading the way with systems that are integrated and pass data effectively while maintaining the criticalsecurity¬†and integrity of the data. Data integration without integrity is a waste of time.”

What Brokers Should Know About System Integration

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